Privacy Policy

Last Updated: December 11, 2025

Thank you for your interest in Lumo. This Privacy Policy explains how we collect, use, store, and protect your personal information when you join our waitlist or interact with our website.

By using Lumo or submitting your email, you agree to the practices described below.

1. Information We Collect

When you join the Lumo waitlist, we collect:

1.1 Personal Information

  • Email address
  • Optional name (if you choose to provide it)

1.2 Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • General usage data (via analytics tools)

We do not intentionally collect sensitive personal information.

2. How We Use Your Information

We use your data to:

  • Add you to the Lumo waitlist
  • Notify you about early access opportunities
  • Send product updates, launch announcements, and marketing communication
  • Improve our website and user experience
  • Maintain the security and integrity of our system

We will never sell your data to third parties.

3. Legal Basis for Processing (GDPR Compliance)

If you are in the EU/EEA, we process personal data based on:

  • Consent (joining the waitlist, receiving marketing emails)
  • Legitimate interest (improving our product)

You may withdraw consent at any time.

4. How We Store & Protect Your Data

All waitlist information is securely stored in Supabase, a GDPR-compliant and industry-standard platform.

We use reasonable administrative, technical, and physical safeguards to:

  • Prevent unauthorized access
  • Protect against accidental loss
  • Ensure data integrity

No system is 100% secure, but we work hard to protect your data.

5. Sharing of Your Information

We may share data only with service providers necessary for:

  • Email communication
  • Analytics
  • Secure data storage (Supabase)

These partners are required to comply with privacy standards and may not use your information for their own purposes.

6. Your Rights

Depending on your region, you may have rights to:

  • Access your data
  • Correct your data
  • Request deletion
  • Request export
  • Withdraw consent

To submit a request, contact us at: joyjoyson2021@gmail.com

7. Data Retention

We retain your information:

  • As long as you are on the waitlist
  • Until you unsubscribe or request deletion

8. Marketing Communications

Because you opted in, we may send:

  • Product updates
  • Early access announcements
  • Limited marketing emails

You can unsubscribe anytime using the link in any email.

9. Children's Privacy

Lumo is not intended for users under 13.

We do not knowingly collect information from minors.

10. Updates to This Policy

We may update this Privacy Policy occasionally. The "Last Updated" date will reflect the current version.

11. Contact Us

If you have questions or requests, reach out at:

joyjoyson2021@gmail.com